Careers

RMA/CMA

Job description

Registered/Certified Medical Assistant – Full Time

Are you a compassionate and motivated Medical Assistant looking to positively impact patients’ lives? We are seeking a Registered or Certified Medical Assistant (RMA/CMA) to join our dedicated care team. In this full-time role, you will be at the heart of patient care—balancing hands-on clinical responsibilities with vital administrative support to ensure every patient receives high-quality, compassionate service. If you’re detail-oriented, passionate about helping others, and eager to join a mission-driven team making a difference every day, we would love to meet you!

Responsibilities

Clinical Duties

·       Greet patients and visitors in a friendly and professional manner

·       Prepare patients for examinations, and obtain and document vital signs, medical histories, and chief complaints

·       Assist providers with examinations, procedures, and treatments as instructed

·       Perform basic laboratory tests and collect specimens (e.g., blood, urine)

·       Administer medications and immunizations as directed

·       Maintain clean and stocked exam rooms and clinical areas

·       Follow infection control and safety procedures

·       Required to safeguard the confidentiality of patients’ health information maintained in any form including medical records, electronic systems, oral or written communications

Administrative Duties

·       Schedule patient appointments and provide back up for the Front Office Coordinator, as needed

·       Document patient information accurately in the electronic health record (EHR), including patient enrollment documents

·       Responsible for EHR in basket assignments

·       Support care coordination and patient follow-up including referrals and scheduling imaging testing. Import all results from EPIC daily and assign to appropriate provider

·       Oversee medical laboratory by stocking supplies, keeping inventory, and complete control for POCT equipment

·       Assist Medical Manager with grant funded programs, and community health fair.

·       Provide education and resources to patients in a respectful and clear manner

·       Responsible for processing Patient Assistance Program applications, including new requests and re-enrollments

·       Manage patient assistance medication inventory in the medication room

·       Communicate as necessary with patients and providers regarding eligibility to receive medications

·       Coordinates re-orders and refill requests of patient medications

·       Produce reports by collecting and summarizing information from the pharmacy connection and electronic health records

Skills and Knowledge Required

 Education & Experience:

·     High school diploma or equivalent

·     Successful completion of a Medical Assisting training program from an accredited vocational institution, or community college

·     Current documentation of a National Certification for the Registered Medical Assistant (RMA) or Certified Medical Assistant (CMA)

·     Clinic nursing experience, including phlebotomy skills preferred

Skills & Competencies:

·     Knowledge of medical terminology and general pharmacy terminology

·     Knowledge of Microsoft products, Excel experience preferred, but will train

·     Ability to use electronic health record system

·     Effective organizational and problem-solving skills

·     Ability to work independently and manage time efficiently

·     Good interpersonal skills

·     Ability to communicate effectively both orally and written

Pay Range

·       $16 - $19 per hour depending on experience

 Benefits:

• Dental insurance

• Health insurance

• Life insurance

• Paid time off

• Retirement plan

• Vision insurance

Schedule:

• Day shift

• Monday to Friday

• No weekends

Ability to Commute:

• Bristol, TN 37620 (Required)

Ability to Relocate:

• Bristol, TN 37620: Relocate before starting work (Required)

Work Location: In person

To learn more email Corey Smith at corey@healinghandshealth.org