Our Team
Our compassionate team, which includes care providers, nurses, staff, and leaders, really cares about the well-being of our community. They excel in upholding our mission and ensuring we always stay true to our values.
Meet our Leadership Team & Providers
Helen
Executive Director
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Helen is a native of Bristol and a graduate of Tennessee High School. She graduated from The University of Tennessee/Knoxville with a B.S. in Business Administration.
Helen became Executive Director of Healing Hands in 2003 after working as Program Director at Central Presbyterian Church, Bristol, VA, where her relatives were charter members in 1875.
Helen’s community involvement includes being an active member and Past President of Bristol VA/TN Rotary Club, elder and active member of Central Presbyterian Church, Sustainer in Junior League of Bristol, and serving on the board of the Tennessee Charitable Care Network. She served as the founding Chair of RAM (Remote Area Medical) at Bristol Motor Speedway, past board member of Virginia Association of Free & Charitable Clinics, Bristol Chamber of Commerce, YMCA and is a graduate of Bristol Chamber of Commerce Lead Bristol! program.
Her past awards include Bristolian of the Year by Bristol Herald Courier, Bristol Chamber of Commerce Ambassador of the Year, Rotary Club Paul Harris Fellow, William E. Skelton Fellow of Rotary International, Algernon Sydney Sullivan Foundation Award by King University, Junior League of Bristol’s Sue Shawl Memorial Award, YWCA Tribute to Women, and People Incorporated’s Garland Thayer Exemplary Service Award.
Helen is married and has two grown sons. In her spare time, she enjoys spending time with family and traveling.
Dr. K. Lloyd
Medical Director
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Dr. Lloyd received her medical degree from ETSU’s Quillen College of Medicine and completed her residency in their Family Medicine Program. Prior to joining our team as Medical Director, she was the preceptor for ETSU medical residents at Healing Hands. She is an East Tennessee native who is passionate about Appalachia.
During her time at ETSU’s Quillen College of Medicine, Dr. Lloyd participated in the rural primary care tract, cultivating her interest in providing care in small communities. Dr. Lloyd currently shares her time between Healing Hands Health and ETSU Health Family Medicine Bristol.
Dr. Lloyd is a sports enthusiast who cheers for the Tennessee Volunteers and the United States National Soccer Team, participates in intramural championships, and enjoys the mountains for all they have to offer.
Dr. M. Webb
Dentist
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Dr. Webb is a native of Johnson City and a graduate of Science Hill High school where his love for the sciences was developed. He went on to earn his undergraduate degree at Milligan University with a Bachelor of Science in Biology and a minor in Chemistry. During his time at Milligan, he served as the president of Circle K, which is an organization that is known for community service, friendship, and leadership. He graduated from Milligan in 1972 and went straight into his post graduate program at the University of Tennessee College of Dentistry in Memphis, Tennessee. He graduated from dental school in December of 1976. After graduate school, he moved to Bristol, TN. He began working at the Sullivan County Health Department, and soon opened his own private practice called Webb Dentistry in 1978. He worked at his private practice for 43 years before retiring in 2021. Now, he provides dental services at Healing Hands Health.
Dr. Webb enjoys spending time on the lake with his wife and three adult children. Dr. Webb is proud to say that his son took over Webb Dentistry when he retired. Dr. Webb and his wife also have two beautiful dogs, a black lab named Dolly and a small terrier named Scamp. Along with spending his free time at the lake, Dr. Webb also enjoys doing mission work through the Christian Church in Mexico and Haiti where he provides dental services.
Dr. M. Schlothauer
Dentist
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Dr. Schlothauer, a native of Gering, Nebraska, completed his undergraduate studies at the University of Nebraska before graduating from the University of Nebraska Medical Center College of Dentistry in 2002 and got married that same year. He and his wife have two adult children.
After dental school, he joined the United States Air Force, completing an Advanced Education in General Dentistry program at Keesler Air Force Base in Biloxi, Mississippi, followed by three years as a clinical general dentist at Ellsworth Air Force Base in Rapid City, South Dakota. Upon leaving the Air Force, he returned to Gering, holding dual positions as an Adjunct Professor at the University of Nebraska College of Dentistry and as a public health dentist at the Community Action Partnership of Western Nebraska. He oversaw student rotations and public health initiatives for three years before buying his father's dental practice, Gering Dental Clinic. After 15 years in private practice, he realized the business of owning a practice was not for him, so he decided to sell the business and retire.
During his career, Dr. Schlothauer served 3 years as a delegate to the ADA's Leadership Conference in Washington DC, served two terms as President of local West District Dental Society, served on the Nebraska Dental Association House of Delegates for 4 years, the Board of Trustees for 4 years and then was elected President Elect, Vice President and then President of the Nebraska Dental Association for the 2014-2017 term.
Retirement was not in the cards for Dr. Schlothauer. Embracing a new chapter with the University of Tennessee Health Science Center: College of Dentistry and Healing Hands, he blends extensive experience, appreciation for education, and a dedication to community service in a nonprofit culture.
When asked how he spends his free time “I enjoy watching sporting events, especially anything Cornhusker or Volunteers related, golfing, eating, cooking, alligator wrestling and python hunting in the Florida Everglades. I will forever bleed Husker Red and will now bruise Tennessee orange! “
Dr. S. Martin
Volunteer Dental Director
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Dr. Martin grew up in Russell County, Va. After returning to the area upon completion of dental school at VCU School of Dentistry in 1995, she has worked providing dental care for the community to include owning two practices and working /volunteering for different clinics and practices in the area. Her passion is taking care of patients as well as her friends and family and doing her best to help everyone feel heard and seen. She loves to eat and enjoys cooking for others and traveling.
Although Dr. Martin has officially retired, her commitment to Healing Hands Health remains strong. She is generously volunteering her time as Interim Dental Director, providing oversight and guidance during the transition and helping ensure continuity as the organization recruits its next Dental Director.
Dr. D. Cutshaw
Dentist
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Dr. Cutshaw grew up in Seymour, Tennessee where he attended Heritage High School. He obtained his undergraduate degree at East Tennessee State University in 2019, earning a B.S. in Biology and a minor in Anthropology. In the Summer of 2020, he started his dental education at the University of Tennessee Health Science Center in Memphis, graduating in the spring of 2024.
While in dental school he completed a clinical rotation at Healing Hands, during which time he learned about the important mission of Healing Hands and that they were looking to hire another dentist. He knew was something that I wanted to be a part of.
Dr. Cutshaw met his wife while attending ETSU. They both had fallen in love with the Tri-Cities area and were excited for the opportunity to move back to the area.
Dr. Cutshaw is a member of the American Dental Association and the Tennessee Dental Association. (He will be joining the First District Dental Society, but is not officially a member as of this posting.)
He and his wife have been married since June 2020, and enjoy traveling, visiting National Parks, and watching movies. They also enjoy spending time with their three-legged black lab Sam Elliot. Dr. Cutshaw’s hobbies include watching football, hockey, NASCAR, fishing, and playing golf.
Board of Directors
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Joe Dunagan
Retired Clergy
Board Chair • Executive/Governance Committee • Personnel Committee Chair
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Randy Olson
Olson Resource Group
Vice Chair • Executive/Governance Committee • Finance Committee
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Kelly Robinson
Plastiflex
Secretary • Executive/Governance Committee • Development Committee Chair
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Scott Lewenczuk, CPA
Universal Companies Inc.
Treasurer • Executive/Governance Committee • Finance Committee Chair
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Andy Mumpower
Bank of Tennessee
Immediate Past Chair • Executive/Governance Committee • Finance Committee
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Dan Coughlin
Massengill, Caldwell & Coughlin, p.c.
Personnel Committee
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Wade Hampton
UPM Pharmaceuticals
Bld/Grounds Committee
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Dr. John Cowan
Retired Physician
Finance Committee • Medical & Behavioral Health Services Committee
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Dr. Matt Loos
Ballad Health
Medical & Behavioral Health Services Committee
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Dr. Martha Wike
Retired Psychologist
Medical & Behavioral Health Services Committee Chair
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C. Dylan Christian, DDS
Dr. Christian Family Dentistry
Dental Services Committee Chair
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Gary McGeough
Retired
Building/Grounds Committee Chair
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Kathy Keen
Keen Promotions
Medical/Behavioral Health Services Committee
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Dr. Sean Mullins
Sturgill Orthodontics
Bld/Grounds Committee
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Dr. Kristen Nicar
Appalachian College of Pharmacy
Development Committee
Operational Leadership Team
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Karen
Director of Finance
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Corey
Director of Clinic Operations
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Amy
Director of Development & Community Engagement
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Jodi
Director of Marketing & Communications
Meet our Operational Support Team
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Heather
Accounting Assistant
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Sandy
Team Success Specialist
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Trish
Patient Enrollment Specialist
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Amanda
Development, Marketing & Facilities Manager
Meet your Care Team
Medical Care Team
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Dr. K. Lloyd
Medical Director
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Brooke, RMA
Medical Manager
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Mahalia, CCMA
Certified Clinical Medical Assistant
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Sherry
Front Office Medical Associate
Dental Care Team
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Dr. S. Martin
Volunteer Dental Director
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Dr. M. Webb
Dentist
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Dr. M. Schlothauer
Dentist
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Dr. D. Cutshaw
Dentist
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Susan, RDA
Registered Dental Assistant
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Diana, RDA
Registered Dental Assistant
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Caitlin, RDA
Registered Dental Assistant
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Crystal, RDA
Lead Registered Dental Assistant & Infectious Control Supervisor
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Michelle, RDH
Registered Dental Hygienist
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Rachel, RDH
Registered Dental Hygienist
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Emily, RDH
Registered Dental Hygienist
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Donna, RDH
Dental Manager
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Tabitha
Front Office Dental Associate
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Cecelia
Front Office Dental Associate
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Eryn
Front Office Dental Scheduler
Supportive Care Team
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Skye, CCHW | Manager
Certified Community Health Worker
Community Health Manager -
Cassidy, CHW
Community Health Worker
…and rotating groups of incredible students and residents!
in partnership with University of Tennessee, East Tennessee State University, Appalachian College of Pharmacy, King University, Tennessee College of Applied Technology, and Wytheville Community College.
Interested in joining our team as a staff member?
Interested in joining our team as a volunteer Care Professional?
